Stop Smoking Service – Hertfordshire Health Improvement Service (HHIS)

Hertfordshire Health Improvement Service (HHIS) provides stop smoking support to anyone who lives or works in Hertfordshire. HHIS provide support to community pharmacies commissioned to provide the stop smoking services commissioned by Public Health Hertfordshire.

The stop smoking service provided by community pharmacy is commissioned by Hertfordshire County Council.

See the Community Pharmacy 2020/23 Service Specification


Support to stop smoking

Stopping smoking is one of the best things you can do for your health, it’s never too late to quit smoking. Many people try to quit smoking with willpower alone but there are lots of different support options and tools available, so you can find the right way to quit for you. The free NHS Quit Smoking app allows you to:

  • Track your progress
  • See how much you are saving
  • Get daily support
  • Keep on top of our craving
  • Nominate a Quit Buddy

Download the app and find out what happens to your body when you quit at:

With the expert help offered by a free local Stop Smoking Service you’re three times as likely to quit for good. Find your nearest local Stop Smoking Service at:


Varenicline PGD 2020/22

The PGD for the supply of Varenicline effective from 1 December 2020 – 30 November 2022

NRT Vouchers

Full information can be found in the NRT Voucher Protocol.  To view the NRT voucher accreditation process please click here.

If you would like to sign up or have any service queries please contact Hertfordshire Health Improvement Service on 01442 453071 or email If you are already commissioned for the service you can also contact your Health Improvement Locality Specialist.

East & North Herts – Sharon O’Connor: 01438 844733 

West Herts (Herts Valleys) – Lauren Arthur: 01438 845924



Training Dates 2022/23

The stop smoking service training dates for 2022/23 have now been published.

Payments and Claims

PharmOutcomes Invoicing Procedures

For community pharmacy service providers, 3 items are claimable:

  1. Successful 4 week quits
  2. NRT provided to clients accessing internal L2 service
  3. NRT provided as part of the NRT e-voucher processing template

You can preview your claims at any time to date by clicking on ‘Claims’ tab and then clicking on ‘Preview Claims’ button on the bottom left hand side. This action will pop up a window underneath the ‘Preview Claims’ button which you can click on when it becomes green. When you click on it your invoice will open and you can see all payments in different lines according to services you are entitled to claim for.

CO Monitor Request

HHIS will only be able to provide and administer CO monitor enquires after submission of a CO monitor task request form.

Providers need to complete the CO monitor task request form (no specific login or access is required).

HHIS - Stop Smoking Training

Please contact HHIS for training dates and further information by phone 01442 453 071 or by email