Electronic Medicines Optimisation Pathway (EMOP)

The Electronic Medicines Optimisation Pathway (EMOP) scheme whereby electronic medicines information will be transferred from the hospital to community pharmacy upon discharge of a patient is a system to improve patient outcomes. The aim is that this will reduce waste and the need for re-admissions to hospital.

EMOP is the locally agreed name in our region for the electronic sharing of medicines information on discharge prescriptions from hospital, between hospital pharmacy and community pharmacy using PharmOutcomes. It is sometimes referred to as Transfer of Care Around Medicines (TCAM).

  • Lister Hospital went live in July 2018.
  • Princess Alexandra Hospital went live in January 2019.
  • Watford Hospital goes live on 1 December 2020.

The Discharge Medicines Service (DMS) will be added to the Community Pharmacy Contractual Framework (CPCF) from 1 January 2021 as a new Essential service, which all pharmacy contractors will have to provide. From January 2021, all hospitals in England will be able to refer patients who would benefit from extra guidance around new prescribed medicines for provision of the DMS at their community pharmacy.


Community Pharmacy Hertfordshire has developed an updated EMOP guide (27.11.20) to support community pharmacies with implementation and provides you with a step by step guide and a template SOP.

A webinar was held for community pharmacies on 18 November 2020 delivered by Community Pharmacy Hertfordshire, Watford Hospital and Herts Valleys CCG. A recording of the webinar is available – it lasts for about 1 hour. An access Passcode is required to access the webinar: nU@C%806

Further training materials and support for EMOP can be found on the Eastern Academic Health Science Network (EAHSN) website.


All pharmacies across Hertfordshire are automatically signed up to receive the information referrals from any of these hospitals. If you DO NOT want to be a part of this patient pathway and to receive any information referrals from the hospitals named above you should complete the opt out form.  Please do not opt out if you think your patients do not attend the particular hospitals named. Please do not worry if you opt out at a later date as this can still be supported.


View the EAHSN case studies following their conversations with two community pharmacies in Hertfordshire.


Thank you for your support and please do provide us with any feedback and contact us if you require any further information by email to info@hertslpc.org.uk.