Immediate access to emergency drugs

Outbreaks of Flu locally – message from East and North Hertfordshire CCG

Please note that we have been advised by East and North Herts CCG that there are outbreaks of flu locally particularly in care homes.

The CMO declared the flu season on 19 December 2017.

  • Antiviral medication can now be prescribed on FP10s for patients in the defined at risk groups and those at risk of complications until further notice.
  • During this time antiviral prescriptions can be taken to any community pharmacy for dispensing.
  • All prescriptions must be annotated SLS.
  • Six community pharmacies (one in each locality) have been commissioned by East and North Herts CCG to maintain agreed levels of stocks as a contingency where stocks cannot be obtained in a timely manner.
  • Oseltamivir (Tamiflu ) must be administered within 48 hours of onset of symptoms or exposure to infected persons.

All pharmacies should be able to order supplies of Oseltamivir (Tamiflu) twice a day on working days when requested. Please let us know if you are experiencing any problems in obtaining Oseltamivir (Tamiflu).

Pharmacies, particularly those working with care homes, may wish to consider keeping increased stocks of Tamiflu although prescribers are being advised to let pharmacies know as soon as possible regarding Oseltamivir (Tamiflu) requirements so you can order in a timely way.


Immediate access to emergency drugs

The immediate access to emergency drugs scheme is now commissioned by East and North Herts CCG. The service level agreement was updated in October 2015 and is available to view here. This includes a list of drugs that are included as part of the scheme. One of the key aims of this scheme is to enable palliative care patients to get quicker access to palliative care and end of life care drugs. Delays in receiving palliative care have been identified as a gap in service in the Pharmaceutical Needs Assessment.
a) An agreed list of palliative care drugs and suggested quantities is to be stocked by the community pharmacies listed.
b) All Hertfordshire community pharmacists must be the first point of call to access palliative care drugs during normal opening hours.
c) Herts Urgent Care procedure must be put into operation if during out of hours, there are no pharmacies open which are part of the scheme.
d) Service users must be aware of how the Herts Urgent Care scheme operates and must make it clear when making the call that palliative care drugs are required.

The following pharmacies part of this scheme are outlined below.


Pharmacy Name  Address Postcode Telephone Opening Times
Bell Pharmacy 21b Bancroft, Hitchin SG5 1JW 01462 450101 Mon-Fri 8.30am-6pm, Sat 9am-5pm
Boots Pharmacy (Multiple) Brookfield Centre, Halfhide Lane, Cheshunt EN8 0NN 01992 635767 Mon-Sat 8am – Midnight, Sun 10am-4pm
Bridge Cottage Pharmacy Bridge Cottage Surgery, 41 High Street, Welwyn AL6 9EF 01438 840240 Mon-Sat 7am-10pm, Sun 10am-8pm
Jhoots Pharmacy (Multiple) 8 High View, Hatfield AL10 8HZ 01707 262748 Mon-Fri 8.30am-7pm, Sat 9am-1pm, Sun 5pm-7pm
Lloyds Pharmacy (Multiple) 29 High Street, Buntingford SG9 9AB 01763 271406 Mon-Fri 9am-6pm, Sat 9am-5pm
Manor Pharmacy 42-44 Broadway, Letchworth SG6 3BX 01462 685915 Mon-Fri 8.30am-7pm, Sat 9am-5.30pm
Sainsburys Pharmacy (Multiple) Third Avenue Business Park, Letchworth SG6 2HX 01462 482082 Mon-Fri 7am-11pm, Sat 7am-10pm, Sun 10am-4pm
Stevenage Pharmacy 12a Emperors Gate, Stevenage SG2 7QX 01438 361027 Mon-Fri 9am-6pm, Sat 9am-1pm
Tesco Pharmacy (Multiple) 58 High Street, Baldock S67 6AZ 0345 677 9024 Mon-Sat 8am-8pm, Sun 10am-4pm
Tesco Pharmacy (Multiple) Bishops Park, Lancaster Way, Bishops Stortford CM23 4DD 0345 677 9056 Mon-Sat 8am-8pm, Sun 10am-4pm
Tesco Pharmacy (Multiple) Old North Road, Royston SG8 5UA 0345 677 9582 Mon-Sat 8am-8pm, Sun 10am-4pm
Tesco Pharmacy (Multiple) Broadwater Retail Park, Stevenage SG2 8DT 0345 677 9114 Mon 8am-10.30pm, Tue-Fri 6.30am-10.30pm, Sat 6.30am-10pm, Sun noon-6pm

Those pharmacies that are part of this scheme can access the following documents in word format below.