East and North Hertfordshire Clinical Commissioning Group (CCG)

East and North Hertfordshire Clinical Commissioning Group (CCG) is the organisation responsible for commissioning (planning, designing and paying for) your NHS services. The CCG is made up of local GPs and health professionals, working together with other clinicians and patients, to decide how the local NHS budget of £611m should be spent. The CCG serves over half a million people (552,900) registered at 60 GP Practices across east and north Hertfordshire.

Further information is available on the East and North Hertfordshire CCG website.



In order to support the CCG waste management in Care Homes East and North Herts CCG will be sending out a letter via email to Community Pharmacists in ENHCCG and also those that supply the East and North Herts CCG care homes and they will be grateful to your cooperation in making them aware of homes requesting disposal of significant waste.



OTC medicines for patients living in social care settings (care home and home care patients)
East and North Hertfordshire Clinical Commissioning Group (CCG) has published guidance that sets out their approach to the prescribing of over-the-counter (OTC) medicines for patients living in social care settings (care home and home care patients) with self-limiting conditions and to promote self-care where possible. Individuals will now be expected to purchase OTC medicines for conditions that can be managed through self-care and this includes groups that currently receive free prescriptions (such as children, elderly and those on low incomes). This policy does not cover long-term conditions.

There is also some frequently asked questions developed to support Clinical Commissioning Groups (CCGs) to implement the NHS England guidance for people living in care homes


Care Navigation launched in East and North Hertfordshire 
The LPC has been working with East and North Hertfordshire CCG on a pharmacy pathway as part of their Care Navigation project.

The Care Navigation approach is about providing a quick framework for GP receptionists to be able to sign post patients where appropriate to alternative services, saving GP time. This is not about triaging patients, it is about offering choice and making the best use of local services, healthcare workers and agencies. This approach has been implemented successfully in other areas.

The LPC and East and North Hertfordshire CCG have worked together to agree a set of conditions that GP receptionists can signpost patients to be seen for in their local pharmacy. Therefore you may see an increased number of patients attending the community pharmacy. We would encourage you to work with your local GP practice that may be taking part to have access to the GP practice telephone bypass number so that patients who may have been signposted to you by this route can be signposted back to the GP practice for an appointment where you feel that after your assessment a GP practice appointment might be needed.

The relevant information has now been shared with all GP practices that are participating and the project has been launched.


My Care Record – November 2016

East and North Herts CCG have been working on a new initiative that will enable health and care professionals to easily view the GP records of the patients they are treating.  The programme  introduced in some acute and community health and care settings across Hertfordshire and West Essex. The programme is separate to the accessibility of the Summary Care Record.

East and North Herts CCG has sent a letter to all pharmacies in East and North Hertfordshire and asking you to help promote the project, which also explains more about the project.

A press release has been published on the CCG website.