General Pharmaceutical Council (GPhC)

The General Pharmaceutical Council (GPhC) is the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain. Further information about about the role and purpose of the GPhC can be found on their website.

The GPhC has its own inspectorate in order to undertake two main roles:

  1. Inspection visits – To inspect registered pharmacy premises in order to monitor and secure compliance with relevant legal requirements and professional standards.
  2. Investigations – To investigate complaints and allegations involving registered pharmacists or registered pharmacy technicians.

The GPhC have reviewed their approach to inspection visits with standards for registered pharmacies launched in September 2012. On 4 November 2013 they rolled out a prototype of their new inspection approach which is currently being tested and includes live inspections. Public reports of these inspections and statutory improvement notices will not be issued in the initial prototype phase.


26.04.2019 – Updated GPhC guidance for pharmacy owners providing pharmacy service at a distance.

The General Pharmaceutical Council (GPhC) has strengthened their guidance for pharmacy owners providing pharmacy services at a distance, including on the internet, to help make sure people can obtain medicines safely online.

The GPhC guidance introduces further safeguards in the following key areas:

  • Making sure medicines are clinically appropriate for patients – online pharmacies will have to make sure:
  • Further safeguards for certain categories of prescription-only medicines
  • Transparency and patient choice
  • Regulatory oversight


On Wednesday 29 January 2014 Hertfordshire LPC supported a joint event with the RPS Local Practice Forum and the IPF at the University of Hertfordshire.  The event was attended by over 100 local pharmacists and introduced the 5 new principles via a webinar to an expert panel.  This was followed by local discussion about personal experience, concerns, comments and questions to go for comment.

Further information and useful documents can be found on the GPhC website.