Nomination transfers and the point of contact and escalation route


The ODS guide does set out that the pharmacy system supplier is the main contact regarding EPS nomination transfer. One advantage with that is that there is a consistent point of contact for the contractor. The EPS/PMR escalation route also applies (for problems with the nomination transfer process) and this is set out within the EPS escalation one-pager factsheet (see https://psnc.org.uk/reportit).