Healthy Living Pharmacy (HLP)

The Healthy Living Pharmacy (HLP) framework is a tiered commissioning framework aimed at achieving consistent delivery of a broad range of high quality services through community pharmacies to meet local need, improving the health and wellbeing of the local population and helping to reduce health inequalities.

Full information on how to achieve HLP accreditation and re-accreditation is available on the PSNC website in particular under the drop down title of: “How to become an HLP Level 1 or maintain status as an HLP Level 1 (includes PSNC resources)”.

For the February 2019 Quality Payments Scheme, 9,535 pharmacies in England declared that they were an HLP Level 1.

Esssential requirement by 1 April 2020
Community pharmacy contractors will be required to become an HLP Level 1 by 1 April 2020 as agreed in the five-year deal between PSNC, NHS England and NHS Improvement and the Department of Health and Social Care; this reflects the priority attached to public health and prevention work.

Pharmacy Quality Scheme
Achieving HLP level 1 (self-assessment) is also part of one of the quality criteria for the 2019/20 Pharmacy Quality Scheme (PQS) – the new name for the Quality Payments Scheme. Further details on PQS can be found on the Pharmacy Quality Scheme hub on the PSNC website.


Please note that previously, the Royal Society for Public Health (RSPH) was commissioned by PHE to maintain an HLP register and conduct quality assurance visits. The RSPH register of HLPs still exists, but it is not being maintained and the associated quality assurance process has ceased. Any quality assurance of pharmacies claiming to meet the HLP requirement, would in future be undertaken as part of normal contract monitoring activity conducted by NHSE&I regional teams. Since RSPH is no longer commissioned to provide the HLP register and conduct quality assurance visits, this also means that pharmacies will not be sent an HLP certificate or HLP logo to display in their pharmacy.


Please do let the LPC office know ( if you need support during your journey to achieve HLP accreditation or reaccreditation. Please also let us know when you feel that your pharmacy has achieved HLP status so we can keep a register to support pharmacies to meet their new essential requirement by 1 April 2020.