Community Pharmacy Patient Questionnaire (CPPQ) 2020/21


We have been informed that the Community Pharmacy Patient Questionnaire (CPPQ) is likely to be required to be completed by contractors as part of the Community Pharmacy Contractual Framework for 2020/21. The LPC process for CPPQ support will remain the same as last year although please be aware that the LPC may consider how it provides CPPQ support to pharmacy contractors in future years.

Community Pharmacy Hertfordshire – CPH (Hertfordshire LPC) is now requesting pharmacies to submit their expressions of interest for CPH to provide support to them for completion of the Community Pharmacy Patient Questionnaire (CPPQ) this year in 2020/21.

If you would like CPH to undertake the CPPQ report on your behalf, please complete the form with your chosen option and return to info@hertslpc.org.uk by Friday 11 September 2020. In order that the LPC can appropriately plan its workload we would be grateful if you could stick to this deadline. We will not be able to offer any CPPQ support for 2020/21 to contractors who do not return a form before Monday 30 November 2020 due to the timescales of completion involved for the questionnaires.

In light of the impact of COVID-19 and the move towards more virtual working, we would strongly encourage contractors to consider option one and completing CPPQ electronically where possible.

We are committed to make the process as seamless as possible. If you have any questions please do contact us.